// 13 yrs enterprise UX · 5 yrs Webex Calling · building with AI
I design control surfaces for AI that people are accountable for. Now I operate the systems too.
build/
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KaiPersonal AI agent system
An agent system that runs my day from a Mac Mini on my desk. Its face is @kAI on Discord; memory lives in markdown and git. Live since July 2026, operated daily.
2026Screenshot: Kai
Session RunChrome extension
A tab-session manager, built end-to-end: extension code, privacy policy, store review, landing page, support. No host permissions, no content scripts, no network access.
202603dsgn.skinDesign system
A tiered design system built on shadcn/ui, Radix, and Tailwind: 41 components across 4 tiers, three themes, full docs. I use it to build my own sites.
2025design/
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AI Receptionist
A conversational virtual front desk inside Control Hub. I defined what AI reception means for the admin: how they set it up, govern it, monitor it, and override it.
UX LeadWebex Calling · Cisco
2025–2026Screenshot: AI Receptionist, Control Hub
Auto Attendant
I redesigned the 24/7 call-routing configuration: a visual menu builder and drag-and-drop scheduling, so admins see the call flow instead of decoding it.
UX LeadWebex Calling · Cisco
202403Customer Assist
A lightweight, AI-powered contact center inside Control Hub. The "elevation" model lets admins upgrade any call queue to AI-enabled with one toggle.
UX LeadWebex Calling · Cisco
202504Dedicated Instance
Sole designer for Webex Calling’s single-tenant cloud offering, through its rebrand and the multi-year move of on-prem calling administration into Control Hub.
Sole UX designer & ICWebex Calling · Cisco
2021–2026