// 13 yrs enterprise UX · 5 yrs Webex Calling · building with AI
I design control surfaces for AI that people are accountable for. Now I operate the systems too.
build/
view all 3 →01
KaiPersonal AI agent system
An agent system that runs my day from a Mac Mini on my desk. Its face is @kAI on Discord; memory lives in markdown and git. Live since July 2026, operated daily.
2026Session RunChrome extension
A tab-session manager, built end-to-end: extension code, privacy policy, store review, landing page, support. No host permissions, no content scripts, no network access.
202603dsgn.skinDesign system
A tiered design system built on shadcn/ui, Radix, and Tailwind: 41 components across 4 tiers, three themes, full docs. I use it to build my own sites.
2025design/
view all 4 →01
AI Receptionist
A conversational virtual front desk inside Control Hub. I defined what AI reception means for the admin: how they set it up, govern it, monitor it, and override it.
UX LeadWebex Calling · Cisco
2025–2026
Auto Attendant
I redesigned the 24/7 call-routing configuration: a visual menu builder and drag-and-drop scheduling, so admins see the call flow instead of decoding it.
UX LeadWebex Calling · Cisco
202403Customer Assist
A lightweight, AI-powered contact center inside Control Hub. The "elevation" model lets admins upgrade any call queue to AI-enabled with one toggle.
UX LeadWebex Calling · Cisco
202504Dedicated Instance
Sole designer for Webex Calling’s single-tenant cloud offering, through its rebrand and the multi-year move of on-prem calling administration into Control Hub.
Sole UX designer & ICWebex Calling · Cisco
2021–2026think/
view all 9 →The part of AI I couldn’t design from the outsideJul 27, 2026 · 5 minFour ways my agent lost its providerJul 27, 2026 · 4 minWhat I’m building on a headless Mac MiniAug 5, 2026 · 5 minBuilding with a paper trailAug 5, 2026 · 4 minTwo agents and a channelAug 6, 2026 · 7 minEvery green light was honestAug 6, 2026 · 8 min530 tabs and I still hadn't picked an animation styleSep 20, 2026 · 6 minHow I build alone nowJun 28, 2026 · 6 minWhy I built a tab manager that can’t phone homeJun 16, 2026 · 5 min